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Complaints, Claims and Emergencies

Ferronor appreciates and invites anyone who sees any act that may alter safety in relation with the free transit on the railway to call it in or file a claim. Some examples include:
• Theft of railway items
• Railway blocked by car or other object
• Existence of hazardous materials
• Malfunction of flags and other danger signs associated to problems in barriers
• Vandalism


Please complete the following fields and make your complaint or contact us directly at the e-mail address below:

Name
E Mail
Phone
Comments
 

 

Email: denuncias@ferronor.cl

 

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